Operational Improvements

Using this program is obnoxious, not intuitive. could easily be improved upon. I get annoyed every time I have to log in, and it puts a damper on my day just knowing I have to endure using this program. It would also be nice if on the training vid...

when buying course keys the purchase receipt screen is blank. please add a feature to add email and have a copy of receipt emailed to the instructor.

Hello, Not trying to be negative, but the last few times Veriforce has updated, it has made it so much worse. The update with the SPE's (program reviews) was awful and it so much more time consuming have the client have to go through each page and...

I have been attempting to change the responses as required on our questionnaire, however I continually get error messages. The new system is appealing - the old one was bad, but I almost wish it was still in place. Will be assessing with clients i...

When you assign OQ tasks to an employee or job title the associated CBT trainings should automatically get assigned. Currently you have to assign the OQ Task then go into the training tab and assign all the associated trainings by OQ task.

On the excel file export of employees training, please include the email address and location of the employee. We have several locations and would like to be able to sort this so that the respective managers can follow-up their employees training

Paper submittals take too long to process especially compared to other companies that provide the same service. Submitting through the app may help speed up the process but in 3 seperate attempts to use the app, I've never been sucessful in gettin...

The training expiration date moves every year to the date the test was taken instead of the anniversary date. We pay for a complete year however we are getting jipped out of at least one month. SDGE field now has an unwritten rule that they wont a...

Certification uploads using the Mobile app works great, but the visual acuity still needs to be submitted via Verisource and ROES and it's taking over two weeks to process those qualifications. Visual acuity should be part of the required documen...

We are having to wait extended times to get ROEs approved. I know that the push is to go mobile however, until that transition is complete, it would speed up the process greatly to be able to pre populate the entire page. That way when it gets to ...