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VeriforceONE Suggestion Box


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Operational Improvements

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Please improve user interface, giant pain to log in. Not even close to a pleasant user experience.

Using this program is obnoxious, not intuitive. could easily be improved upon. I get annoyed every time I have to log in, and it puts a damper on my day just knowing I have to endure using this program. It would also be nice if on the training vid...
Guest 11 months ago in Operational Improvements 0 Awaiting Review

purchase receipt

when buying course keys the purchase receipt screen is blank. please add a feature to add email and have a copy of receipt emailed to the instructor.
Guest about 2 months ago in Operational Improvements 0 Awaiting Review

Please Give Better Updates

Hello, Not trying to be negative, but the last few times Veriforce has updated, it has made it so much worse. The update with the SPE's (program reviews) was awful and it so much more time consuming have the client have to go through each page and...
Guest 5 months ago in Operational Improvements 0 Awaiting Review

Have a system that works

I have been attempting to change the responses as required on our questionnaire, however I continually get error messages. The new system is appealing - the old one was bad, but I almost wish it was still in place. Will be assessing with clients i...
Guest 3 months ago in Operational Improvements 0 Awaiting Review

On the excel file export of employees training, please include the email address and location of the employee

On the excel file export of employees training, please include the email address and location of the employee. We have several locations and would like to be able to sort this so that the respective managers can follow-up their employees training
Guest 8 months ago in Operational Improvements 0 Awaiting Review

Qualifcations have to be processed more quickly. Even using the app, there are issues.

Paper submittals take too long to process especially compared to other companies that provide the same service. Submitting through the app may help speed up the process but in 3 seperate attempts to use the app, I've never been sucessful in gettin...
Guest over 1 year ago in Operational Improvements 0 Awaiting Review

Make the new expiration date be consistent with the previous year(s)

The training expiration date moves every year to the date the test was taken instead of the anniversary date. We pay for a complete year however we are getting jipped out of at least one month. SDGE field now has an unwritten rule that they wont a...
Guest almost 2 years ago in Operational Improvements 0 Awaiting Review

Adding / Updating certifications

Certification uploads using the Mobile app works great, but the visual acuity still needs to be submitted via Verisource and ROES and it's taking over two weeks to process those qualifications. Visual acuity should be part of the required documen...
Guest about 2 years ago in Operational Improvements 0 Awaiting Review

Lock the menu bar

When you expand the menu bar out, please make it lock. It goes back to small when you click to get into a new screen and you have to continuously resize it every time.
Guest over 1 year ago in Operational Improvements 0 Awaiting Review